Refunds
Effective October 1, 2026
Premium is the only thing LensPair sells. This is how cancelling and refunds work. Payments are handled by Lemon Squeezy, our seller of record, who issues any refund on our behalf.
Cancel anytime
You can cancel Premium in Settings → Subscription at any time. Premium stays on until the end of the month or year you've already paid for, and you won't be charged again.
14-day refund
If you're not happy with Premium, email us within 14 days of a charge — your first payment or a renewal, monthly or yearly — and we'll refund that charge in full. No questions asked. Premium ends when the refund is made.
After 14 days
We don't refund part of a month or year that has started. Cancelling stops the next renewal, and you keep Premium until the paid period ends.
How to ask
Email [email protected] from the address on your account and include the date of the charge or your Lemon Squeezy receipt. Refunds go back to the card or wallet you paid with, usually within 5–10 business days depending on your bank.
Your legal rights
Nothing here limits the rights you have under the consumer law where you live, including the right to withdraw from a purchase in the EU and UK.
Questions about this page? Write to [email protected].